Responsible Gambling Policy
At Yeti Win we are committed to safe, controlled play. We ensure every player can enjoy our services with practical tools and clear information to help manage time and spending. If you ever feel your gambling is becoming a problem, we encourage you to use the controls below or contact our support team for help.
Our player protection principles
We aim to promote responsible gambling by offering straightforward controls, fast access to support and clear guidance. We respect your choices and do not pressure players to continue. Our goal is to help you keep play enjoyable and within your means.
Activity-control tools
You can manage play directly from your account dashboard or by contacting support. Available tools include:
- Deposit limits - set daily, weekly and monthly caps.
- Loss limits - cap the total losses you can incur over a set period.
- Session time limits - choose how long a session can last before automatic logout.
- Account breaks and temporary lockouts - take a short cooling-off period when needed.
- Self-exclusion - block access to your account for a set time or permanently.
Deposit limits
You can set or lower deposit limits immediately in your account settings. Limits can be applied per day, week or month. If you need assistance changing limits or want a stricter setting, contact support at [email protected].
Loss limits
Loss limits help control how much you can lose over a chosen timeframe. These limits apply to real-money play and are separate from deposit controls. Adjusting them is simple via your dashboard or with help from our team.
Time limits and account breaks
Use session timeouts or request an account break if you want to step away. Session limits automatically log you out after the chosen period, and breaks give you a set window away from the site without losing account data.
Self-exclusion
If you need a longer break, you can self-exclude for a fixed period or request permanent closure. Self-exclusion stops access to your account and removes marketing contact options. To self-exclude, use your account settings or contact support.
Signs of problematic behaviour
- Spending more than you planned or chasing losses.
- Neglecting work, family or other responsibilities.
- Borrowing money to gamble or hiding activity from others.
- Frequently increasing stakes to try to win back losses.
Tips for maintaining control
Set realistic limits before you start, take regular breaks, keep gambling as a form of leisure not income, and only wager money you can afford to lose. Review your account activity regularly and use the available tools if patterns change.
Professional help and support organisations
If you need further assistance, speak to our support team or reach out to recognised organisations for free, confidential help, including GamCare and BeGambleAware. These services provide guidance, counselling and self-help tools to UK residents.