Privacy and Data Policy

This Privacy Policy explains how Yeti Win collects, uses and protects the personal information you provide when using our online casino and sportsbook. We take your privacy seriously and set out below the types of data we hold, how we use it, who we may share it with, and the choices and rights available to you.

Types of data we collect

We collect information you give us directly and data generated by your use of the site. This includes account information, payment and transactional details, and technical data from your device and browser.

Personal data

Personal data covers information that identifies you or can be used to contact you. Typical items are your name, email address, date of birth, billing and postal address, government ID where required for verification, and any correspondence with our support team.

Technical data

Technical data includes IP address, device and browser type, operating system, screen resolution, language settings, and connection data. We also log session data such as pages visited, time spent on the site, and clicks, which helps us maintain security and improve service performance.

Transactional data

This includes payment details, deposit and withdrawal history, bet and play history, currency, transaction timestamps, and any records necessary to comply with anti-money laundering and fraud-prevention requirements.

How we use your information

We use your data to provide and operate your account, process deposits and withdrawals, verify identity, prevent fraud, and comply with legal obligations. Data is also used to manage your requests, respond to support enquiries, and, where you consent, to send marketing communications. We may use aggregated or anonymised data for analysis and service improvements.

Data protection practices

We store personal data on secure servers and use industry-standard encryption for data in transit. Access to personal information is limited to authorised staff and third-party providers who need it to deliver services. We maintain administrative, technical and physical safeguards designed to protect information from unauthorised access, disclosure, alteration or destruction.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, keep you logged in, and gather analytics about site use. Some cookies are essential for account security and transactions, while others support performance, functionality and advertising. You can manage cookie settings through your browser, though blocking certain cookies may affect site functionality.

User rights

You have the right to request access to the personal data we hold about you, request correction of inaccurate information, and ask for deletion where we are not required to retain records for legal or regulatory reasons. You may also object to or restrict certain processing, and withdraw consent for marketing at any time.

Access, correction and deletion

To exercise your rights or make a data request, contact us at [email protected]. We will verify your identity before acting on requests and will respond in line with applicable law. Certain requests may be limited where retention is required for compliance, fraud prevention or dispute resolution.

Information sharing and third parties

We may share information with payment processors, identity verification and anti-fraud providers, service partners, advisors and legal authorities when required. Third parties are contractually bound to protect data and use it only for the services they provide. We do not sell your personal data to third parties.

Privacy policy updates

We may update this policy from time to time. Any material changes will be posted on the site with the date of the latest revision. Continued use of the service after changes have been posted constitutes acceptance of the updated terms.